AI Chatbot Development
Innospark Technologies develops AI chatbots for businesses in Gurgaon and worldwide. Our chatbots answer customer and employee questions in natural language using your own content, capture leads, book appointments and hand over to your team when a person is needed, on your website, mobile app or WhatsApp.
Each chatbot is built on a large language model, grounded in your approved information and connected to your CRM or helpdesk, so answers stay accurate and every conversation is recorded.
Answer common questions around the clock, track orders and raise tickets, so your support team can focus on complex cases.
Qualify website visitors with a natural conversation, collect contact details and book meetings directly into your calendar or CRM.
Serve customers on WhatsApp with instant answers, order updates and appointment reminders through the WhatsApp Business Platform.
Help employees find policies, processes and product details instantly from your internal documents, with access limited by role.
Connect the chatbot to your CRM, helpdesk or booking system so it can look up records and create leads or tickets automatically.
Review conversations, find unanswered questions and update the bot's knowledge so its answers improve over time.
Creative ideas combined with digital solutions to enhance operational efficiency that drive business growth
Committed to supporting clients with solutions and continuous assistance ensuring client success and ongoing satisfaction.
Unique, cutting-edge development solutions that drive business success and growth.
Efficiently eliminate problems through innovative solutions and proactive strategies.
A rule-based chatbot follows fixed menus and keywords, so it fails when a question is phrased differently. An AI chatbot uses a large language model to understand natural language and answers from your approved content, so it handles a much wider range of questions.
Yes. We connect the chatbot to your website pages, product information, policies and documents, so it answers from your content rather than from general internet knowledge. When it cannot find an answer, it says so or passes the conversation to your team.
We can deploy the same chatbot on your website, inside your mobile app, on WhatsApp Business and on internal tools such as Slack or Microsoft Teams.
Yes. You decide when the bot should hand over, for example for complaints, payments or when a visitor asks for a person, and the conversation is passed to your team with its full history.
Modern language models understand and reply in many languages, including Hindi. We test the languages your customers use before launch.
Related services: AI automation services, AI agent development, business process automation and mobile app development.